{"id":5534,"date":"2026-04-02T07:02:17","date_gmt":"2026-04-02T07:02:17","guid":{"rendered":"https:\/\/roakon.eu\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\/"},"modified":"2026-04-02T07:02:27","modified_gmt":"2026-04-02T07:02:27","slug":"what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting","status":"publish","type":"post","link":"https:\/\/roakon.eu\/sl\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\/","title":{"rendered":"What to prepare before talking to a web agency \u2014 so you don&#8217;t waste the meeting"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">It\u2019s 10:47 AM and the Teams call is already running late. Ana is staring at her notes, half-proud she even found time to make them, half-worried they\u2019re all wrong. Her boss had said, \u201cJust get us a quote for the new website. How hard can it be?\u201d The agency\u2019s project manager appears on the call, cheerful, asking, \u201cSo, what\u2019s the scope?\u201d Ana freezes. Scope? She has a rough list\u2014\u201cbetter design\u201d, \u201cfaster\u201d, \u201ccontact form\u201d\u2014but nothing that feels like an answer. The next thirty minutes are a blur of polite nods and not-so-polite confusion. She leaves the meeting with a vague promise of a proposal and a sinking feeling she\u2019s just wasted everyone\u2019s time.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019ve ever been in Ana\u2019s seat, you\u2019ll know the script. You\u2019re tasked with \u201cfinding a web agency\u201d, but nobody tells you what to prepare. You book meetings, you say words like \u201cmodern\u201d and \u201cmobile-friendly\u201d, and you hope the agency will magically fill in the blanks. But after working on 100+ digital projects, I can tell you: the first meeting is where most projects go sideways. Not because of bad intentions, but because both sides are guessing. And that\u2019s how you end up with proposals that don\u2019t match what you need\u2014or budgets that explode three months in.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b style=\"color: #2395e6;\">Why the Brief is Everything (and Why Most Are Useless)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Here\u2019s what we see across projects: the brief you send to the agency is your one shot at getting a useful answer. If it\u2019s vague, you\u2019ll get a vague proposal. If it\u2019s overly detailed but misses the essentials\u2014actual business goals, real user needs\u2014the agency will spend half its time guessing and the other half correcting.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve received briefs that are a single sentence (\u201cWe need a new website, ASAP\u201d), and others that are 20-page PDFs with wireframes, mood boards, and three-year roadmaps\u2014without a single mention of what the business actually does. Both extremes have the same outcome: after the kickoff call, everyone is still confused.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\"><b style=\"color: #2395e6;\">The best briefs aren\u2019t the longest.<\/b> They\u2019re the ones that answer a handful of practical questions\u2014enough to let an agency give you an honest, tailored proposal. Here\u2019s what actually helps:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">What\u2019s the problem you\u2019re solving? (\u201cCustomers can\u2019t find our products on mobile.\u201d)<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">What does success look like? (\u201c20% more online orders in six months.\u201d)<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Who will use the website or app? (Be specific\u2014\u201cparents booking appointments\u201d, \u201cwholesalers\u201d, etc.)<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">What are the must-have features? (Not \u201cblog\u201d\u2014but \u201cintegrate with our ERP\u201d, \u201cmulti-language support\u201d, \u201cappointment booking with calendar sync\u201d.)<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">What\u2019s your real deadline\u2014and why? (Is there an event, a product launch, or just \u201cas soon as possible\u201d?)<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><b style=\"color: #2395e6;\">Questions to Ask Before You Sit Down With an Agency<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">There\u2019s a moment in almost every first meeting where someone says: \u201cDo you have any questions for us?\u201d This is your cue. Agencies can (and should) ask you about your business, your customers, your old site\u2019s headaches. But you need to be ready to ask them things that matter, too.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">From working with 100+ clients, here are the questions that actually move the conversation forward:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">How do you approach projects like ours? (Listen for a real process, not buzzwords.)<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">What\u2019s your handover like? (Will you be able to update content yourself, or will you pay for every small change?)<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Who will I be working with day-to-day? (A project manager, or will you be lost in a ticketing system?)<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Can I see similar projects you\u2019ve delivered? (If they hesitate, that\u2019s a red flag.)<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">One client put it bluntly on a call: \u201cWe\u2019ve been live for 6 months and nobody calls. Where did we go wrong?\u201d The answer, almost always, is in the questions that never got asked at the start.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b style=\"color: #2395e6;\">Reading Proposals: What\u2019s Real and What\u2019s Fluff<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Let\u2019s say you survived the first meeting and the agency sends you a proposal. Most look impressive\u2014lots of pages, fancy diagrams, estimated hours. But here\u2019s what actually matters, and what should set off alarms:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b style=\"color: #2395e6;\">Clear deliverables<\/b> \u2014 Not \u201cmodern website\u201d, but \u201ccustom Shopify store with payment integration and product filtering\u201d.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b style=\"color: #2395e6;\">Timeline with real milestones<\/b> \u2014 If the entire project is one 12-week block, expect delays. Look for breakdowns: design, development, feedback, launch.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b style=\"color: #2395e6;\">Assumptions and exclusions<\/b> \u2014 If \u201ccontent provided by client\u201d is buried in fine print, you\u2019ll be scrambling later. Ask what\u2019s not included.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b style=\"color: #2395e6;\">Post-launch support<\/b> \u2014 Will the agency disappear after go-live, or do they offer training, bug fixes, and updates?<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">A proposal should make you feel informed, not overwhelmed. If it\u2019s all buzzwords and no clarity, don\u2019t be afraid to push back. (And if the price is suspiciously low, ask which corners are being cut. In web development, you always pay for them later.)<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b style=\"color: #2395e6;\">What Timelines and Budgets Look Like\u2014For Real<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Here\u2019s another pattern: clients expect a simple company website to be live in a month, and a fully-featured online store to cost less than a long weekend at the seaside. I get it\u2014nobody wants to overspend. But after 30+ online stores and 20+ mobile apps, here\u2019s what\u2019s realistic for most projects:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">A small business website (5-10 pages, no integrations): <b style=\"color: #2395e6;\">4-8 weeks<\/b> from kickoff to launch, assuming content is ready. Budget: \u20ac3,000\u2013\u20ac6,000.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">An online store (Shopify, WooCommerce, custom design, payment gateway): <b style=\"color: #2395e6;\">8\u201314 weeks<\/b>. Budget: \u20ac6,000\u2013\u20ac18,000, depending on features and catalogue size.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">A custom web or mobile app (user accounts, dashboards, integrations): <b style=\"color: #2395e6;\">12\u201324 weeks<\/b>. Budget: starts at \u20ac18,000 and scales with complexity.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">There are always exceptions\u2014rush jobs, or projects that get stuck in feedback loops. But if you hear, \u201cSure, we\u2019ll build your store in two weeks for \u20ac1,500\u201d\u2014ask how many corners they\u2019re cutting. The answer is usually \u201call of them\u201d.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b style=\"color: #2395e6;\">A Real Example: When Preparation Saves the Project<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We once worked with a Slovenian retailer who came prepared\u2014not with a wall of slides, but with three simple documents: a list of business goals, a spreadsheet of products (with messy data, but at least it existed), and a clear timeline driven by a planned marketing push. The project ran smoother than most\u2014not because their requirements were simple (they weren\u2019t), but because we could give real answers on day one.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">They asked the right questions up front: \u201cHow will inventory sync with our existing system?\u201d \u201cWhat happens if we need to add new payment methods next year?\u201d Because of that, the proposal was tailored, the timeline was realistic, and the budget didn\u2019t balloon. (And yes, the site launched on time.)<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve seen the opposite, too\u2014projects that stall for months because nobody decided who\u2019s writing the content, or integrations are \u201cfigured out later\u201d. These are the projects that burn out everyone involved. The difference, every time, is what gets prepared before the first call.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b style=\"color: #2395e6;\">What We Wish Every Client Knew (From the Agency Side)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If you want to get the most out of your web agency\u2014any agency, not just <b style=\"color: #2395e6;\">Roakon<\/b>\u2014come prepared to be honest about what you don\u2019t know. \u201cWe want a better site, but we\u2019re not sure what our users need\u201d is a great starting point. It\u2019s the clients who pretend to have it all figured out (but don\u2019t) who end up with the most surprises.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\"><b style=\"color: #2395e6;\">Roakon<\/b> has worked with more than 100 clients across industries, and the pattern is always the same: the best projects start with a little homework, a lot of candor, and a willingness to ask \u201cdumb\u201d questions early. The worst start with bravado and end with finger-pointing.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re about to book that agency meeting, spend a couple of hours gathering your real business goals, user needs, and content status. You don\u2019t need a design. You do need clarity. That\u2019s what makes the meeting worth having\u2014for you and for the agency.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b style=\"color: #2395e6;\">How to Spot Red Flags\u2014Before You Sign<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Last thing: every agency has a shiny portfolio and a smooth pitch. But as someone who\u2019s seen projects go wrong, here\u2019s what should make you hesitate:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Vague or generic proposals, with lots of \u201cTBD\u201d or \u201cas discussed\u201d.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">No clear process for feedback, testing, or handover.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Estimates that sound too good (or too cheap) to be true.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">They vanish after sending the proposal, or dodge questions about past projects.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">A good agency\u2014like <b style=\"color: #2395e6;\">Roakon<\/b>\u2014will welcome your questions, clarify their process, and be upfront about what\u2019s included. If you feel pressured, confused, or left in the dark, walk away. It\u2019s easier than untangling a failed project six months later.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">So, before your next agency meeting, prepare not to impress, but to inform. Bring your real problems, your honest questions, and a willingness to listen. You\u2019ll get a proposal that fits\u2014and a project that\u2019s more likely to succeed.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"color: #2395e6;\">Let&#8217;s build something great together!<\/h3>\n<p>Ready to take your digital presence to the next level?<\/p>\n<p>Reach out to us at <a style=\"color: #2395e6;\" href=\"mailto:info@roakon.eu\">info@roakon.eu<\/a> and let&#8217;s create something remarkable.<\/p>","protected":false},"excerpt":{"rendered":"<p>It\u2019s 10:47 AM and the Teams call is already running late. Ana is staring at her notes, half-proud she even found time to make them, half-worried they\u2019re all wrong. Her boss had said, \u201cJust get us a quote for the new website. How hard can it be?\u201d The agency\u2019s project manager appears on the call, cheerful, asking, \u201cSo, what\u2019s the scope?\u201d Ana freezes. Scope? She has a rough list\u2014\u201cbetter design\u201d, \u201cfaster\u201d, \u201ccontact form\u201d\u2014but nothing that feels like an answer. The next thirty minutes are a blur of polite nods and not-so-polite confusion. She leaves the meeting with a vague promise of a proposal and a sinking feeling she\u2019s just wasted everyone\u2019s time. &nbsp; If you\u2019ve ever been in Ana\u2019s seat, you\u2019ll know the script. You\u2019re tasked with \u201cfinding a web agency\u201d, but nobody tells you what to prepare. You book meetings, you say words like \u201cmodern\u201d and \u201cmobile-friendly\u201d, and you hope the agency will magically fill in the blanks. But after working on 100+ digital projects, I can tell you: the first meeting is where most projects go sideways. Not because of bad intentions, but because both sides are guessing. And that\u2019s how you end up with proposals that don\u2019t match what you need\u2014or budgets that explode three months in. &nbsp; Why the Brief is Everything (and Why Most Are Useless) Here\u2019s what we see across projects: the brief you send to the agency is your one shot at getting a useful answer. If it\u2019s vague, you\u2019ll get a vague proposal. If it\u2019s overly detailed but misses the essentials\u2014actual business goals, real user needs\u2014the agency will spend half its time guessing and the other half correcting. &nbsp; We\u2019ve received briefs that are a single sentence (\u201cWe need a new website, ASAP\u201d), and others that are 20-page PDFs with wireframes, mood boards, and three-year roadmaps\u2014without a single mention of what the business actually does. Both extremes have the same outcome: after the kickoff call, everyone is still confused. &nbsp; The best briefs aren\u2019t the longest. They\u2019re the ones that answer a handful of practical questions\u2014enough to let an agency give you an honest, tailored proposal. Here\u2019s what actually helps: What\u2019s the problem you\u2019re solving? (\u201cCustomers can\u2019t find our products on mobile.\u201d) What does success look like? (\u201c20% more online orders in six months.\u201d) Who will use the website or app? (Be specific\u2014\u201cparents booking appointments\u201d, \u201cwholesalers\u201d, etc.) What are the must-have features? (Not \u201cblog\u201d\u2014but \u201cintegrate with our ERP\u201d, \u201cmulti-language support\u201d, \u201cappointment booking with calendar sync\u201d.) What\u2019s your real deadline\u2014and why? (Is there an event, a product launch, or just \u201cas soon as possible\u201d?) &nbsp; Questions to Ask Before You Sit Down With an Agency There\u2019s a moment in almost every first meeting where someone says: \u201cDo you have any questions for us?\u201d This is your cue. Agencies can (and should) ask you about your business, your customers, your old site\u2019s headaches. But you need to be ready to ask them things that matter, too. &nbsp; From working with 100+ clients, here are the questions that actually move the conversation forward: How do you approach projects like ours? (Listen for a real process, not buzzwords.) What\u2019s your handover like? (Will you be able to update content yourself, or will you pay for every small change?) Who will I be working with day-to-day? (A project manager, or will you be lost in a ticketing system?) Can I see similar projects you\u2019ve delivered? (If they hesitate, that\u2019s a red flag.) &nbsp; One client put it bluntly on a call: \u201cWe\u2019ve been live for 6 months and nobody calls. Where did we go wrong?\u201d The answer, almost always, is in the questions that never got asked at the start. &nbsp; Reading Proposals: What\u2019s Real and What\u2019s Fluff Let\u2019s say you survived the first meeting and the agency sends you a proposal. Most look impressive\u2014lots of pages, fancy diagrams, estimated hours. But here\u2019s what actually matters, and what should set off alarms: Clear deliverables \u2014 Not \u201cmodern website\u201d, but \u201ccustom Shopify store with payment integration and product filtering\u201d. Timeline with real milestones \u2014 If the entire project is one 12-week block, expect delays. Look for breakdowns: design, development, feedback, launch. Assumptions and exclusions \u2014 If \u201ccontent provided by client\u201d is buried in fine print, you\u2019ll be scrambling later. Ask what\u2019s not included. Post-launch support \u2014 Will the agency disappear after go-live, or do they offer training, bug fixes, and updates? &nbsp; A proposal should make you feel informed, not overwhelmed. If it\u2019s all buzzwords and no clarity, don\u2019t be afraid to push back. (And if the price is suspiciously low, ask which corners are being cut. In web development, you always pay for them later.) &nbsp; What Timelines and Budgets Look Like\u2014For Real Here\u2019s another pattern: clients expect a simple company website to be live in a month, and a fully-featured online store to cost less than a long weekend at the seaside. I get it\u2014nobody wants to overspend. But after 30+ online stores and 20+ mobile apps, here\u2019s what\u2019s realistic for most projects: A small business website (5-10 pages, no integrations): 4-8 weeks from kickoff to launch, assuming content is ready. Budget: \u20ac3,000\u2013\u20ac6,000. An online store (Shopify, WooCommerce, custom design, payment gateway): 8\u201314 weeks. Budget: \u20ac6,000\u2013\u20ac18,000, depending on features and catalogue size. A custom web or mobile app (user accounts, dashboards, integrations): 12\u201324 weeks. Budget: starts at \u20ac18,000 and scales with complexity. &nbsp; There are always exceptions\u2014rush jobs, or projects that get stuck in feedback loops. But if you hear, \u201cSure, we\u2019ll build your store in two weeks for \u20ac1,500\u201d\u2014ask how many corners they\u2019re cutting. The answer is usually \u201call of them\u201d. &nbsp; A Real Example: When Preparation Saves the Project We once worked with a Slovenian retailer who came prepared\u2014not with a wall of slides, but with three simple documents: a list of business goals, a spreadsheet of products (with messy data, but at least it existed), and a clear timeline driven by a planned marketing push. The project ran smoother than most\u2014not because<\/p>","protected":false},"author":1,"featured_media":5535,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5534","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What to prepare before talking to a web agency \u2014 so you don&#039;t waste the meeting - Roakon<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/roakon.eu\/sl\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\/\" \/>\n<meta property=\"og:locale\" content=\"sl_SI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What to prepare before talking to a web agency \u2014 so you don&#039;t waste the meeting\" \/>\n<meta property=\"og:description\" content=\"It\u2019s 10:47 AM and the Teams call is already running late. Ana is staring at her notes, half-proud she even found time to make them, half-worried they\u2019re all wrong. Her boss had said, \u201cJust get us a quote for the new website. How hard can it be?\u201d The agency\u2019s project manager appears on the call, cheerful, asking, \u201cSo, what\u2019s the scope?\u201d Ana freezes. Scope? She has a rough list\u2014\u201cbetter design\u201d, \u201cfaster\u201d, \u201ccontact form\u201d\u2014but nothing that feels like an answer. The next thirty minutes are a blur of polite nods and not-so-polite confusion. She leaves the meeting with a vague promise of a proposal and a sinking feeling she\u2019s just wasted everyone\u2019s time. &nbsp; If you\u2019ve ever been in Ana\u2019s seat, you\u2019ll know the script. You\u2019re tasked with \u201cfinding a web agency\u201d, but nobody tells you what to prepare. You book meetings, you say words like \u201cmodern\u201d and \u201cmobile-friendly\u201d, and you hope the agency will magically fill in the blanks. But after working on 100+ digital projects, I can tell you: the first meeting is where most projects go sideways. Not because of bad intentions, but because both sides are guessing. And that\u2019s how you end up with proposals that don\u2019t match what you need\u2014or budgets that explode three months in. &nbsp; Why the Brief is Everything (and Why Most Are Useless) Here\u2019s what we see across projects: the brief you send to the agency is your one shot at getting a useful answer. If it\u2019s vague, you\u2019ll get a vague proposal. If it\u2019s overly detailed but misses the essentials\u2014actual business goals, real user needs\u2014the agency will spend half its time guessing and the other half correcting. &nbsp; We\u2019ve received briefs that are a single sentence (\u201cWe need a new website, ASAP\u201d), and others that are 20-page PDFs with wireframes, mood boards, and three-year roadmaps\u2014without a single mention of what the business actually does. Both extremes have the same outcome: after the kickoff call, everyone is still confused. &nbsp; The best briefs aren\u2019t the longest. They\u2019re the ones that answer a handful of practical questions\u2014enough to let an agency give you an honest, tailored proposal. Here\u2019s what actually helps: What\u2019s the problem you\u2019re solving? (\u201cCustomers can\u2019t find our products on mobile.\u201d) What does success look like? (\u201c20% more online orders in six months.\u201d) Who will use the website or app? (Be specific\u2014\u201cparents booking appointments\u201d, \u201cwholesalers\u201d, etc.) What are the must-have features? (Not \u201cblog\u201d\u2014but \u201cintegrate with our ERP\u201d, \u201cmulti-language support\u201d, \u201cappointment booking with calendar sync\u201d.) What\u2019s your real deadline\u2014and why? (Is there an event, a product launch, or just \u201cas soon as possible\u201d?) &nbsp; Questions to Ask Before You Sit Down With an Agency There\u2019s a moment in almost every first meeting where someone says: \u201cDo you have any questions for us?\u201d This is your cue. Agencies can (and should) ask you about your business, your customers, your old site\u2019s headaches. But you need to be ready to ask them things that matter, too. &nbsp; From working with 100+ clients, here are the questions that actually move the conversation forward: How do you approach projects like ours? (Listen for a real process, not buzzwords.) What\u2019s your handover like? (Will you be able to update content yourself, or will you pay for every small change?) Who will I be working with day-to-day? (A project manager, or will you be lost in a ticketing system?) Can I see similar projects you\u2019ve delivered? (If they hesitate, that\u2019s a red flag.) &nbsp; One client put it bluntly on a call: \u201cWe\u2019ve been live for 6 months and nobody calls. Where did we go wrong?\u201d The answer, almost always, is in the questions that never got asked at the start. &nbsp; Reading Proposals: What\u2019s Real and What\u2019s Fluff Let\u2019s say you survived the first meeting and the agency sends you a proposal. Most look impressive\u2014lots of pages, fancy diagrams, estimated hours. But here\u2019s what actually matters, and what should set off alarms: Clear deliverables \u2014 Not \u201cmodern website\u201d, but \u201ccustom Shopify store with payment integration and product filtering\u201d. Timeline with real milestones \u2014 If the entire project is one 12-week block, expect delays. Look for breakdowns: design, development, feedback, launch. Assumptions and exclusions \u2014 If \u201ccontent provided by client\u201d is buried in fine print, you\u2019ll be scrambling later. Ask what\u2019s not included. Post-launch support \u2014 Will the agency disappear after go-live, or do they offer training, bug fixes, and updates? &nbsp; A proposal should make you feel informed, not overwhelmed. If it\u2019s all buzzwords and no clarity, don\u2019t be afraid to push back. (And if the price is suspiciously low, ask which corners are being cut. In web development, you always pay for them later.) &nbsp; What Timelines and Budgets Look Like\u2014For Real Here\u2019s another pattern: clients expect a simple company website to be live in a month, and a fully-featured online store to cost less than a long weekend at the seaside. I get it\u2014nobody wants to overspend. But after 30+ online stores and 20+ mobile apps, here\u2019s what\u2019s realistic for most projects: A small business website (5-10 pages, no integrations): 4-8 weeks from kickoff to launch, assuming content is ready. Budget: \u20ac3,000\u2013\u20ac6,000. An online store (Shopify, WooCommerce, custom design, payment gateway): 8\u201314 weeks. Budget: \u20ac6,000\u2013\u20ac18,000, depending on features and catalogue size. A custom web or mobile app (user accounts, dashboards, integrations): 12\u201324 weeks. Budget: starts at \u20ac18,000 and scales with complexity. &nbsp; There are always exceptions\u2014rush jobs, or projects that get stuck in feedback loops. But if you hear, \u201cSure, we\u2019ll build your store in two weeks for \u20ac1,500\u201d\u2014ask how many corners they\u2019re cutting. The answer is usually \u201call of them\u201d. &nbsp; A Real Example: When Preparation Saves the Project We once worked with a Slovenian retailer who came prepared\u2014not with a wall of slides, but with three simple documents: a list of business goals, a spreadsheet of products (with messy data, but at least it existed), and a clear timeline driven by a planned marketing push. The project ran smoother than most\u2014not because\" \/>\n<meta property=\"og:url\" content=\"https:\/\/roakon.eu\/sl\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\/\" \/>\n<meta property=\"og:site_name\" content=\"Roakon\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=61556017454416#\" \/>\n<meta property=\"article:published_time\" content=\"2026-04-02T07:02:17+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-02T07:02:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/roakon.eu\/wp-content\/uploads\/2026\/04\/blog-business-meeting-briefing-planning-agency-1775113338584.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minut\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/roakon.eu\\\/sl\\\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/roakon.eu\\\/sl\\\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\\\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\\\/\\\/roakon.eu\\\/#\\\/schema\\\/person\\\/22698273934a0081e43c809f615fd062\"},\"headline\":\"What to prepare before talking to a web agency \u2014 so you don&#8217;t waste the meeting\",\"datePublished\":\"2026-04-02T07:02:17+00:00\",\"dateModified\":\"2026-04-02T07:02:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/roakon.eu\\\/sl\\\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\\\/\"},\"wordCount\":1544,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/roakon.eu\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/roakon.eu\\\/sl\\\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/roakon.eu\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/blog-business-meeting-briefing-planning-agency-1775113338584.jpg\",\"articleSection\":[\"Uncategorized\"],\"inLanguage\":\"sl-SI\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/roakon.eu\\\/sl\\\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/roakon.eu\\\/sl\\\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\\\/\",\"url\":\"https:\\\/\\\/roakon.eu\\\/sl\\\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\\\/\",\"name\":\"What to prepare before talking to a web agency \u2014 so you don't waste the meeting - 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Roakon","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/roakon.eu\/sl\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\/","og_locale":"sl_SI","og_type":"article","og_title":"What to prepare before talking to a web agency \u2014 so you don't waste the meeting","og_description":"It\u2019s 10:47 AM and the Teams call is already running late. Ana is staring at her notes, half-proud she even found time to make them, half-worried they\u2019re all wrong. Her boss had said, \u201cJust get us a quote for the new website. How hard can it be?\u201d The agency\u2019s project manager appears on the call, cheerful, asking, \u201cSo, what\u2019s the scope?\u201d Ana freezes. Scope? She has a rough list\u2014\u201cbetter design\u201d, \u201cfaster\u201d, \u201ccontact form\u201d\u2014but nothing that feels like an answer. The next thirty minutes are a blur of polite nods and not-so-polite confusion. She leaves the meeting with a vague promise of a proposal and a sinking feeling she\u2019s just wasted everyone\u2019s time. &nbsp; If you\u2019ve ever been in Ana\u2019s seat, you\u2019ll know the script. You\u2019re tasked with \u201cfinding a web agency\u201d, but nobody tells you what to prepare. You book meetings, you say words like \u201cmodern\u201d and \u201cmobile-friendly\u201d, and you hope the agency will magically fill in the blanks. But after working on 100+ digital projects, I can tell you: the first meeting is where most projects go sideways. Not because of bad intentions, but because both sides are guessing. And that\u2019s how you end up with proposals that don\u2019t match what you need\u2014or budgets that explode three months in. &nbsp; Why the Brief is Everything (and Why Most Are Useless) Here\u2019s what we see across projects: the brief you send to the agency is your one shot at getting a useful answer. If it\u2019s vague, you\u2019ll get a vague proposal. If it\u2019s overly detailed but misses the essentials\u2014actual business goals, real user needs\u2014the agency will spend half its time guessing and the other half correcting. &nbsp; We\u2019ve received briefs that are a single sentence (\u201cWe need a new website, ASAP\u201d), and others that are 20-page PDFs with wireframes, mood boards, and three-year roadmaps\u2014without a single mention of what the business actually does. Both extremes have the same outcome: after the kickoff call, everyone is still confused. &nbsp; The best briefs aren\u2019t the longest. They\u2019re the ones that answer a handful of practical questions\u2014enough to let an agency give you an honest, tailored proposal. Here\u2019s what actually helps: What\u2019s the problem you\u2019re solving? (\u201cCustomers can\u2019t find our products on mobile.\u201d) What does success look like? (\u201c20% more online orders in six months.\u201d) Who will use the website or app? (Be specific\u2014\u201cparents booking appointments\u201d, \u201cwholesalers\u201d, etc.) What are the must-have features? (Not \u201cblog\u201d\u2014but \u201cintegrate with our ERP\u201d, \u201cmulti-language support\u201d, \u201cappointment booking with calendar sync\u201d.) What\u2019s your real deadline\u2014and why? (Is there an event, a product launch, or just \u201cas soon as possible\u201d?) &nbsp; Questions to Ask Before You Sit Down With an Agency There\u2019s a moment in almost every first meeting where someone says: \u201cDo you have any questions for us?\u201d This is your cue. Agencies can (and should) ask you about your business, your customers, your old site\u2019s headaches. But you need to be ready to ask them things that matter, too. &nbsp; From working with 100+ clients, here are the questions that actually move the conversation forward: How do you approach projects like ours? (Listen for a real process, not buzzwords.) What\u2019s your handover like? (Will you be able to update content yourself, or will you pay for every small change?) Who will I be working with day-to-day? (A project manager, or will you be lost in a ticketing system?) Can I see similar projects you\u2019ve delivered? (If they hesitate, that\u2019s a red flag.) &nbsp; One client put it bluntly on a call: \u201cWe\u2019ve been live for 6 months and nobody calls. Where did we go wrong?\u201d The answer, almost always, is in the questions that never got asked at the start. &nbsp; Reading Proposals: What\u2019s Real and What\u2019s Fluff Let\u2019s say you survived the first meeting and the agency sends you a proposal. Most look impressive\u2014lots of pages, fancy diagrams, estimated hours. But here\u2019s what actually matters, and what should set off alarms: Clear deliverables \u2014 Not \u201cmodern website\u201d, but \u201ccustom Shopify store with payment integration and product filtering\u201d. Timeline with real milestones \u2014 If the entire project is one 12-week block, expect delays. Look for breakdowns: design, development, feedback, launch. Assumptions and exclusions \u2014 If \u201ccontent provided by client\u201d is buried in fine print, you\u2019ll be scrambling later. Ask what\u2019s not included. Post-launch support \u2014 Will the agency disappear after go-live, or do they offer training, bug fixes, and updates? &nbsp; A proposal should make you feel informed, not overwhelmed. If it\u2019s all buzzwords and no clarity, don\u2019t be afraid to push back. (And if the price is suspiciously low, ask which corners are being cut. In web development, you always pay for them later.) &nbsp; What Timelines and Budgets Look Like\u2014For Real Here\u2019s another pattern: clients expect a simple company website to be live in a month, and a fully-featured online store to cost less than a long weekend at the seaside. I get it\u2014nobody wants to overspend. But after 30+ online stores and 20+ mobile apps, here\u2019s what\u2019s realistic for most projects: A small business website (5-10 pages, no integrations): 4-8 weeks from kickoff to launch, assuming content is ready. Budget: \u20ac3,000\u2013\u20ac6,000. An online store (Shopify, WooCommerce, custom design, payment gateway): 8\u201314 weeks. Budget: \u20ac6,000\u2013\u20ac18,000, depending on features and catalogue size. A custom web or mobile app (user accounts, dashboards, integrations): 12\u201324 weeks. Budget: starts at \u20ac18,000 and scales with complexity. &nbsp; There are always exceptions\u2014rush jobs, or projects that get stuck in feedback loops. But if you hear, \u201cSure, we\u2019ll build your store in two weeks for \u20ac1,500\u201d\u2014ask how many corners they\u2019re cutting. The answer is usually \u201call of them\u201d. &nbsp; A Real Example: When Preparation Saves the Project We once worked with a Slovenian retailer who came prepared\u2014not with a wall of slides, but with three simple documents: a list of business goals, a spreadsheet of products (with messy data, but at least it existed), and a clear timeline driven by a planned marketing push. The project ran smoother than most\u2014not because","og_url":"https:\/\/roakon.eu\/sl\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\/","og_site_name":"Roakon","article_publisher":"https:\/\/www.facebook.com\/profile.php?id=61556017454416#","article_published_time":"2026-04-02T07:02:17+00:00","article_modified_time":"2026-04-02T07:02:27+00:00","og_image":[{"width":1080,"height":720,"url":"https:\/\/roakon.eu\/wp-content\/uploads\/2026\/04\/blog-business-meeting-briefing-planning-agency-1775113338584.jpg","type":"image\/jpeg"}],"author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Est. reading time":"8 minut"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/roakon.eu\/sl\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\/#article","isPartOf":{"@id":"https:\/\/roakon.eu\/sl\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\/"},"author":{"name":"admin","@id":"https:\/\/roakon.eu\/#\/schema\/person\/22698273934a0081e43c809f615fd062"},"headline":"What to prepare before talking to a web agency \u2014 so you don&#8217;t waste the meeting","datePublished":"2026-04-02T07:02:17+00:00","dateModified":"2026-04-02T07:02:27+00:00","mainEntityOfPage":{"@id":"https:\/\/roakon.eu\/sl\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\/"},"wordCount":1544,"commentCount":0,"publisher":{"@id":"https:\/\/roakon.eu\/#organization"},"image":{"@id":"https:\/\/roakon.eu\/sl\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\/#primaryimage"},"thumbnailUrl":"https:\/\/roakon.eu\/wp-content\/uploads\/2026\/04\/blog-business-meeting-briefing-planning-agency-1775113338584.jpg","articleSection":["Uncategorized"],"inLanguage":"sl-SI","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/roakon.eu\/sl\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/roakon.eu\/sl\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\/","url":"https:\/\/roakon.eu\/sl\/what-to-prepare-before-talking-to-a-web-agency-so-you-dont-waste-the-meeting\/","name":"What to prepare before talking to a web agency \u2014 so you don't waste the meeting - 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